Support
Find quick help, then log a support ticket if you still need assistance.
How do I register?
Go to Create Account, complete your details, and submit.
You will receive a 6-digit SMS verification code to activate your account.
What happens if I forgot my password?
Use the Forgot Password link on the Login page.
We will email a secure reset link to your registered email address.
I did not receive the SMS verification code. What should I do?
Check your number format and signal, then try Resend Verification Code.
If the problem continues, submit a support ticket below.
How long does support take to respond?
After logging a ticket, you receive an email with a unique reference number.
GovPay.co.za support will respond within 48 business hours.